Thank you to everyone who has placed an order with us. We appreciate your support! I think I need to explain that we aim to get orders delivered within 5 – 7 working days. Our office is manned 3 days per week so an order received after midday on one of those three days will be despatched on the next working day. If you place an order on a Friday after 12:00 it will be despatched the following Monday, unless there is a delay getting the stock to our despatch point. We make every effort to get orders sent out the same day, or next day but we aren’t Amazon! If something is really urgent please tell me. If I have it in stock I will do everything I can to get it to you as soon as I can.
We regard your business and your pets as the most important things in our world. We are here to help if we can.